Work culture in bpo

We have formed four national level sub groups to define the contours of the particular diversity groups, create an ecosystem for their inclusivity, and take forward the agenda through activities across the country. There has been a transformational shift in the focus of gender inclusivity, and Indian companies are increasingly viewing it as a business imperative, and not as a corporate social responsibility activity. Independent studies show that companies with more than two female board members demonstrate a better return on equity compared to the industry average

Work culture in bpo

If yes, then you should know about some of the best BPO companies in India.

Work culture in bpo

BPO is nothing but Business Process Outsourcing, where a big company outsources its work to developing countries like India because cost of labor is very cheap compared to developed countries. According to a young graduate it is also known as call center.

Although BPO is quite similar to a call center but there is a difference. Getting a job in BPO could be easy at the same time difficult for those who do not have required skills. The only skill that is required is good communication skills in English.

They really do not look at your academics, if you are a graduate that is enough. Therefore, if you want to work for a BPO company then you should know about the skills that a company would expect from you.

In short, what you should expect from a BPO job. From 9pm to 5am, exact opposite of 9 to 5 job. Here we rank a company on the basis of number of employees working for it. Then we also look at their presence all over the country.

Total revenue generated by these companies is the last criterion. So, here is the list of top 10 BPO companies in India. Company was founded in and it has become a true leader in BPO industry.

Work culture in bpo

Genpact India employs more than 65, operators in India and around the world. Company is based in Gurgaon, Haryana. Its units are operating all over the major cities of the country like Mumbai, Bangalore, Chennai etc Services: Business Process, Technology Management Revenue: For jobs you can go at www.

Although its core business is IT but the company offers some great solutions for BPO services as well. Core service that it gives is Business Process outsourcing. For careers you can go at careers. It was founded in and has over 30 delivery centers across India.

The employee strength of WNS global services is around 26, It is based in Mumbai Services: For more go at www. Aegis Ltd Aegis is fourth in our countdown list.


The company is operational in over 30 different countries and over 35 delivery centers in India. Company is Mumbai based however it has a huge business office in Bangalore. The core service is Business Process Outsourcing for both domestic as well as global.

For careers you can visit at www.Coupled with major bpo companies in the world setting up base in this country, there is a huge pool of talented individuals with years of work experience who have worked in business processes across B2B and B2C sectors. Working overtime is a popular concept in the Filipino work culture.

Many workers do not mind working beyond the business hours because they know it can help add value to the work they do. The Filipino creativity and resourcefulness at work shine through, which help them work harder than anyone else. But i used to hate it, whenever there is a lot of work The work culture in a bpo includes night shifts, rational shifts.

heavy work load, abusive people, odd working . 10) Working in a BPO also helps while applying for a Visa to a foreign country. It gives you added points and helps if you are planning to immigrate as you are already familiar with their culture.

Yes, I know it sounds too good to be true.

Workplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to . Work Culture, Leadership Style TCS follows a people centric leadership style and it has been very well received by their employees. Under Ramadorai's leadership TCS was awarded the CII-Exim Bank Quality Award for In August , TCS became the world's first organization to achieve an integrated Enterprise wide Maturity Level 5 on both. DOCAPOST BPO Innovation DOCAPOST BPO's innovative company culture has to be ingrained within the work culture, and adopted by new hires. All DOCAPOST BPO employees should have the innovative mentality to have a successful innovative culture.

The Culture at EMERGE BPO Driving the culture at Emerge BPO is the core belief that excellence in every customer interaction is our only option and delivering this excellence is .

Offices located in Lindon and American Fork, Utah. ROI Solutions is a leader in BPO/Call Center Management that hires inbound and outbound call center agents.

‘Work-and-play’ culture in a BPO - Manila Standard